Your Privacy Is Our Priority
Your personal information is completely safe at 999jl. This policy transparently describes how we collect, store, and use your data.
Introduction and Scope
999jl ("we", "us", or "the platform") operates a secure and reliable online casino and betting service for players in Bangladesh. This privacy policy explains what information we collect when you use our website (999jl.lat), register, make a deposit, or use any of our services — and how we use and protect that information.
By using our services, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us directly.
This policy applies only to the 999jl platform. Third-party websites or services are governed by their own privacy policies.
What Information We Collect
999jl may collect various types of information from you. This information is gathered in two main ways: information you provide directly and information collected automatically.
2.1 Information You Provide Directly
During registration and account management we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — only users aged 21 and above are permitted)
- Email address
- Mobile number
- Payment-related information (bKash, Nagad, Rocket, or Upay account number)
- National ID card or passport details for identity verification (where applicable)
2.2 Information Collected Automatically
The following information may be collected automatically while you use our platform:
- IP address and device type
- Browser and operating system information
- Session duration and pages visited
- Gaming activity logs (betting history, win and loss records)
- Transaction history (deposit and withdrawal details)
- Information collected through cookies and similar tracking technologies
Purposes of Using Your Information
999jl uses your information strictly for defined purposes. We do not sell your information or share it with unauthorised third parties. The main purposes are described below:
- Account Management: To create, verify, and keep your account secure.
- Financial Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
- Identity Verification: To confirm your identity and prevent fraud and money laundering.
- Customer Support: To provide 24/7 live chat assistance in Bengali.
- Responsible Gaming: To monitor your gaming activity, identify signs of excessive gambling, and provide assistance.
- Promotional Communications: To inform you about bonuses and offers, subject to your consent.
- Service Improvement: To enhance platform performance and user experience.
- Legal Obligations: To comply with applicable laws and regulations.
Data Storage and Security
999jl places the highest importance on the security of your personal information. We have implemented industry-standard technical and organisational security measures.
4.1 Technical Security Measures
- SSL/TLS Encryption: All data transferred between your device and our servers is protected by SSL encryption.
- Data Encryption: Sensitive information (such as payment details) is stored in encrypted form.
- Firewall Protection: Advanced firewall systems are in place to prevent unauthorised access.
- Regular Security Audits: Our systems are regularly tested for security vulnerabilities.
4.2 Retention Period
We retain your information only for as long as it is necessary or legally required. Financial transaction records may be kept for a specified period after account closure in accordance with applicable law.
In the event of a data breach, we will notify affected users by email as quickly as possible.
Sharing Information with Third Parties
999jl does not sell, rent, or share your information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
Necessary information may be shared with payment providers such as bKash, Nagad, Rocket, and Upay for payment processing. These partners have their own privacy policies and are required to process data in accordance with our instructions.
5.2 Game Software Providers
Game activity logs may be shared in anonymised or aggregated form with software providers such as Pragmatic Play, Spribe, JILI, and PG Soft. No personally identifiable information is disclosed for this purpose.
5.3 Legal Obligations
We may be legally required to disclose information in response to a court order, legal investigation, or a valid request from a government authority.
Cookie Policy
999jl uses cookies and similar tracking technologies on our website. Cookies are small text files stored on your device that help improve your browsing experience.
6.1 Types of Cookies We Use
- Essential Cookies: Required to ensure the basic functionality of the platform (maintaining login sessions).
- Functional Cookies: To remember your preferences and settings (language, theme).
- Analytics Cookies: To review platform usage and improve our services.
You can control cookies at any time through your browser settings. However, disabling essential cookies may affect some platform functionality.
Your Rights
As a user of 999jl, you have the following rights regarding your personal information:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete information.
- Right to Erasure: In certain circumstances, you may request deletion of your information (subject to legal retention obligations).
- Right to Restrict Processing: You may request that the use of your information be limited for specific purposes.
- Right to Opt Out of Marketing: You may request to stop receiving promotional emails or messages.
- Right to Data Portability: You may request your information in a structured format.
To exercise these rights, contact our support team at [email protected] or use the 24/7 live chat. We will respond to your request within a reasonable time.
Privacy of Minors
999jl services are intended solely for individuals aged 21 and above. We do not knowingly collect personal information from minors (persons under 21). If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information.
If you become aware that a minor is using our services, please inform us at [email protected].
International Data Transfers
999jl is an internationally operated platform. Your information may be processed or stored on servers outside Bangladesh. In such cases, we ensure that the same high standard of data protection is maintained and that any transfer is completed through secure technical means.
Changes to This Policy
999jl may update this privacy policy from time to time. For significant changes, we will send a notice to your registered email address or display a special announcement on the platform. Continuing to use the service after a change is made will be considered your acceptance of the updated policy.
The latest version of this policy will always be available at 999jl.lat/privacy-policy. You can confirm the date of the most recent change by checking the "Last Updated" date at the top of the policy.
Contact Information
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following:
- Email: [email protected]
- Live Chat: Available 24/7 in Bengali
Our dedicated privacy team will make every effort to respond to your request as quickly as possible.
Have a question about privacy?
Our support team is available 24/7 in Bengali. Contact us now for any privacy-related request or question.
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