999jl Terms and Conditions

1General Terms

999jl ("we", "our", or "platform") is an online casino and betting platform operated for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between 999jl and the user ("you" or "member").

These terms may be available in both English and Bengali. In the event of any dispute, the Bengali version shall be considered final.

999jl reserves the full right to change its services, operations, policies, or these terms at any time and for any reason. Updated terms take effect as soon as they are published on the website, and continued use of the platform will be taken as your acceptance of those changes.

2Eligibility and Registration

To open an account and play on 999jl, you must meet the following requirements:

• You must be at least 21 years old.
• You must be a legal resident of Bangladesh.
• Each person may open only one account.
• All information provided at the time of registration must be truthful, accurate, and complete.
• The account must be for your own personal use; operating an account on behalf of someone else is prohibited.

You must provide a valid email address and mobile number at the time of registration. 999jl may request additional documents at any time for identity verification.

3Account Management

Maintaining the security of your account is entirely your responsibility. The following must be strictly followed:

1. Do not share your login credentials (username and password) with anyone.
2. Use a strong password and change it regularly.
3. If you notice any suspicious activity on your account, contact us immediately.
4. Always log out after using a public computer or shared device.

You are responsible for all activity conducted through your account, even if it occurred without your permission. 999jl will not be liable for any loss resulting from unauthorized use of your account.

4Deposits and Withdrawals

999jl currently accepts the following payment methods:

• bKash
• Nagad
• Rocket
• Upay

Deposit Terms:

• Minimum deposit amount: ৳300 (per method).
• Deposited funds are generally credited to the account instantly.
• When making a deposit, you must use a payment method registered in your own name.

Withdrawal Terms:

• Minimum withdrawal amount: ৳500.
• Withdrawal processing time: generally 15 minutes to 2 hours.
• Your account must be fully verified before a withdrawal can be made.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawal requests will not be processed if the wagering requirements attached to a bonus have not been met.

5Bonuses and Promotions

999jl offers various bonuses and promotional offers. All bonuses have their own specific terms and conditions, which are stated in the details of each offer.

Welcome Bonus:

• New members will receive a 100% bonus on their first deposit, up to ৳5,000.
• To withdraw the bonus, the total amount of the original deposit and the bonus must be wagered 10 times (10x).
• The welcome bonus can be received only once per member.

General Bonus Policy:

• Bonus funds cannot be withdrawn directly; the specified wagering requirements must be met first.
• Multiple bonuses cannot be claimed at the same time, unless specifically stated otherwise.
• If bonus abuse is suspected, 999jl reserves the right to cancel the bonus.
• Meeting all applicable terms and conditions is mandatory when claiming a bonus.

6Betting Rules

The following rules apply to all betting and gaming on 999jl:

• Once a bet has been confirmed, it cannot be cancelled or changed.
• Incorrect odds or game results displayed due to a technical error may be considered void.
• If a game session is interrupted, 999jl will take appropriate action regarding the relevant bet.
• The result produced by the game provider's software is considered final.
• For sports betting, only the official results of the relevant league or tournament (BPL, IPL, T20, ICC, FIFA, etc.) will be accepted.

999jl reserves the right to refuse any bet or set limits at its own discretion.

7Prohibited Activities

The following activities are strictly prohibited on the 999jl platform:

1. Fraudulent Activity: Playing games using bots, automated software, or any other fraudulent method.
2. Money Laundering: Using the platform for the purpose of legitimizing illegal funds.
3. Multiple Accounts: Operating more than one account per person, or using multiple identities to gain bonus advantages.
4. Bonus Abuse: Employing deliberate strategies intended to exploit the bonus system.
5. Account Transfer: Selling, renting, or transferring your account to a third party.
6. Cyber Attacks: Attempting to breach the security systems of the platform.
7. Unauthorized Advertising: Running unauthorized promotions or advertisements through the platform.

8Privacy and Data Protection

The protection of your personal information is of great importance to 999jl. How we collect, use, and protect your personal data is described in detail in our Privacy Policy.

By registering, you give your consent to the following:

• Processing your information for the purpose of improving our services.
• Providing necessary information to government authorities to fulfill applicable legal obligations.
• Contacting you regarding services and promotions.

999jl maintains the highest security standards and uses SSL encryption to keep all data secure. Your financial information will never be shared with third parties for commercial purposes.

9Limitation of Liability

To the maximum extent permitted by applicable law, 999jl will not be liable for the following:

• Loss caused by internet disconnection or technical errors.
• Loss resulting from unauthorized third-party access to your account.
• Lost opportunities resulting from temporary service outages.
• Any financial loss arising from game outcomes.
• Issues caused by errors in third-party game software.

The 999jl platform is provided on an "as is" basis. We strive to ensure uninterrupted, error-free service but cannot guarantee it. The service may be temporarily unavailable during scheduled maintenance.

10Account Closure and Suspension

999jl reserves the right to close or suspend an account in the following circumstances:

• In the event of a breach of any provision of these terms.
• In the event of fraudulent or suspicious activity.
• In the event of providing a false identity or information.
• At the member's own request (self-exclusion).
• Where required under the responsible gaming policy.

Upon account closure, deposited funds will be returned if no breach of terms has occurred. However, deposited and bonus funds may be forfeited in the event of a breach of terms.

You may also close your account at any time by emailing [email protected].

11Responsible Gaming

999jl places the highest importance on responsible gaming. We believe gaming is a form of entertainment and should never become a source of problems.

The following tools are available on our platform:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Loss Limits: Automatic break when losses exceed a set amount.
• Session Limits: Set a time limit on your play sessions.
• Self-Exclusion: Removing yourself from the platform for a set period or permanently.
• Reality Check: Regular reminders to take breaks.

If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming page or contact us via 24/7 live chat for support.

12Dispute Resolution

In the event of any dispute or complaint, the following process must be followed:

1. First, contact us via 24/7 live chat.
2. If the issue is not resolved through live chat, send a detailed email to [email protected].
3. Once we receive your email, we will review it and respond as soon as possible.

For dispute resolution, game logs, transaction records, and other technical data will be considered as final evidence. 999jl follows an honest and fair process in resolving disputes.

13Changes to Terms

999jl reserves the right to change, amend, or update these terms and conditions at any time. Updated terms will take effect as soon as they are published on the website.

For significant changes, we will send a notification to your registered email address. However, even if you do not receive this notification, the changes will still be considered effective.

If you do not accept the updated terms, you may request to close your account. Continuing to use the platform will be considered acceptance of the new terms.

14Contact

If you have any questions about these terms and conditions, please contact us:

• Live Chat: 24/7 support in Bengali (via the website)
• Email: [email protected]

Our support team is always ready to answer any of your questions in Bengali.